For Artists For Curators Help Center

What happens if a curator does not respond?

If a curator does not respond to your submission, we look for a replacement curator to pitch your track to, so your campaign slot does not go to waste.

After 14 days

If your campaign still has unanswered submissions after 14 days, you can close it manually from your artist dashboard. When you do, you will receive credits back for every submission that did not get a review.

Automatic reminders

Curators receive email reminders before their deadline, so missed reviews are uncommon. Our team also monitors response rates and removes curators who consistently miss deadlines.

To close a campaign and claim your refund, go to Campaigns in your dashboard, open the campaign, and click Close campaign. Credits are returned to your balance immediately.

Was this article helpful?